Privacy Policy | Kanad AI Tech

1. Introduction

Kanad AI Tech ("Kanad", "we", "us", or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at kanadinfotech.com or engage with our services.

2. Information We Collect

We may collect the following types of information:

Contact information — name, email address, company name, and message content when you submit our contact form.
Usage data — pages visited, time spent on pages, browser type, device information, and referring URLs, collected via Google Analytics.
Cookies — small data files stored on your device to improve your browsing experience and analyse site traffic.
Guide requests: name, work email, company and role when you request one of our guides, plus your optional choice to receive marketing emails.
Request source: the campaign tags (UTM) and the page that referred you, saved with your request.
Download activity: when your download link is issued and opened, and when the file starts downloading. Links expire after 7 days.

3. How We Use Your Information

To respond to your enquiries and provide requested services.
To analyse website usage and improve our content and user experience.
To send relevant communications if you have opted in.
To comply with legal obligations.
To email you the guide you requested, and to follow up on that request.
To prevent abuse of our forms, including automated bot checks.
To understand which channels bring readers to our content.
We only send marketing emails if you tick the separate, optional box.

4. Third-Party Services

We use the following third-party services that may collect data:

Google Analytics — for website traffic analysis. Google's privacy policy applies to their handling of this data. It loads only if you accept Analytics cookies.
EmailJS — for processing contact form submissions.
Resend: sends guide emails (Ireland region). It processes your email address and the delivery status (delivered, bounced, complaint). Click and open tracking are turned off.
Lovable Cloud: stores and processes guide requests.
Cloudflare Turnstile: checks that form submissions come from a person, not a bot.
LinkedIn Insight Tag and OpenAI Ads pixel: advertising measurement. They load only if you accept Advertising cookies.

Some of these providers may process data outside your country.

5. Cookies and Your Choices

Analytics and advertising tags load only with your consent. You can change your choice at any time using the Cookie settings link in the footer. Our forms work whatever you choose.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form submissions are retained for the duration of any resulting business relationship.

Guide requests and contact details: 24 months after your last activity.
Email delivery and download records: 12 months.
Bot-check records: 7 days.
If an email bounces, or you complain or opt out, we keep only your email address so we don't email you again.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you.
Request correction or deletion of your personal data.
Object to or restrict processing of your data.
Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at am@kanadinfotech.com.

We will confirm your deletion request within 30 days. We delete your contact details, requests and activity records, and ask our email provider to remove its records too.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: am@kanadinfotech.com